ITIL® Course Outline - ITIL V3 Foundations
ITIL® is a Registered Trade Mark of the AXELOS Limited
This is our three day course to provide knowledge of the ITIL® terminology, structure, and basic concepts and comprehension of the core principles of ITIL practices for service management.
The course includes all class materials and the examination (and related fees) that provides 2 credits that can count towards the ITIL Expert qualification. The examination is a pre-requisite for intermediate level examinations.